WBZ logo

Terms of Service

Terms of Service | WBZ
LEGAL & TERMS

Terms of Service

These Terms govern your use of WBZ accounts, domain services, DNS, hosting, website-builder services, subscriptions, payments, and other digital services.

Effective Date: August 8, 2026   •   Last Updated: August 8, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, platforms, domain services, DNS services, hosting services, website-builder services, subscriptions, digital products, and other services provided by WBZ (“WBZ,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing, registering for, purchasing, or using any WBZ Service, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the Services.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

2. Eligibility

You must have the legal capacity to enter into a binding agreement under applicable law to use paid WBZ Services.

If you are using the Services on behalf of another person or organization, you confirm that you have authority to accept these Terms on their behalf.

You are responsible for ensuring that your use of the Services complies with all laws and regulations applicable to you.

3. WBZ Services

WBZ may provide one or more of the following Services:

  • Domain registration and management.
  • DNS management.
  • Website hosting.
  • Website-builder tools.
  • Website templates.
  • Website publishing.
  • Website storage.
  • Digital products.
  • Subscription services.
  • Account management.
  • Technical support.
  • Payment and billing services.
  • Other digital infrastructure or online services.

The availability and features of individual Services may vary.

WBZ may introduce, modify, suspend, or discontinue features from time to time.

4. Account Registration

Certain Services may require you to create a WBZ account.

When creating an account, you agree to provide accurate, current, and complete information.

You are responsible for:

  • Maintaining accurate account information.
  • Keeping your login credentials secure.
  • Protecting your password.
  • Preventing unauthorized access to your account.
  • Notifying WBZ if you suspect unauthorized access.

You are responsible for activity conducted through your account unless caused by a security failure attributable to WBZ.

You must not sell, transfer, or otherwise improperly share your account unless expressly permitted by WBZ.

5. Account Security

You must take reasonable steps to protect your account.

WBZ may require additional authentication or verification for security-sensitive actions, including:

  • Password changes.
  • Domain transfers.
  • DNS changes.
  • Payment changes.
  • Account recovery.
  • Administrative changes.

WBZ may temporarily restrict account access where reasonably necessary to protect the account, Services, or users.

6. Accurate Information

You agree that information provided to WBZ will be accurate and kept reasonably current.

This may include:

  • Name.
  • Email address.
  • Phone number.
  • Billing information.
  • Business information.
  • Domain registration information.
  • Technical contact information.

Providing false, misleading, fraudulent, or intentionally incomplete information may result in suspension or termination of Services.

7. Payments and Fees

Paid Services must be purchased according to the applicable pricing and billing terms presented at the time of purchase.

Depending on the Service, charges may include:

  • One-time fees.
  • Subscription fees.
  • Renewal fees.
  • Domain registration fees.
  • Domain renewal fees.
  • Hosting fees.
  • Website-builder fees.
  • Usage charges.
  • Taxes.
  • Registry or infrastructure charges.
  • Other disclosed fees.

You are responsible for paying all amounts properly charged to your account.

8. Subscriptions

Certain WBZ Services may be provided on a recurring subscription basis.

Unless otherwise stated:

  • Subscriptions begin after successful payment.
  • Subscriptions may automatically renew.
  • Renewal charges may be processed using your saved payment method.
  • You are responsible for cancelling before the applicable renewal date if you do not wish to renew.

Subscription-specific terms displayed during purchase may supplement these Terms.

9. Refunds and Cancellations

Refunds, cancellations, renewals, and payment failures are governed by the WBZ Refund, Cancellation & Payment Policy .

You should review that policy before purchasing Services.

Unless otherwise stated or required by applicable law, certain Services may become non-refundable once activated, provisioned, registered, delivered, or materially used.

10. Failed Payments

If a payment fails, WBZ may:

  • Retry the payment.
  • Notify you.
  • Request updated payment information.
  • Restrict affected Services.
  • Suspend the account.
  • Cancel the affected subscription.

You remain responsible for charges properly incurred before suspension or termination.

Domain services may have additional consequences if renewal payments fail.

11. Domain Registration

WBZ may provide domain registration and management services through third-party registries, registrars, or infrastructure providers.

Domain registrations are subject to:

  • Registry rules.
  • Registrar rules.
  • Domain-specific policies.
  • Applicable ICANN requirements where relevant.
  • Applicable laws and regulations.

Registering a domain through WBZ does not give you ownership of the domain in a manner independent of applicable registry and registrar rules.

You are responsible for ensuring that domain registration information is accurate.

12. Domain Renewal and Expiration

You are responsible for renewing your domains before expiration.

If a domain expires:

  • The domain may stop functioning.
  • DNS services may be interrupted.
  • Website or email services may become unavailable.
  • The domain may enter a grace or recovery period.
  • Additional restoration or redemption fees may apply.
  • The domain may eventually become available for registration by another party.

WBZ does not guarantee that an expired domain can be recovered.

13. Domain Transfers

Domain transfers may be subject to registry and registrar requirements.

You may be required to:

  • Verify ownership.
  • Unlock the domain.
  • Provide an authorization code.
  • Confirm transfer requests.
  • Meet applicable eligibility requirements.

WBZ is not responsible for delays caused by registries, other registrars, incorrect information, failed verification, or customer actions.

14. DNS Services

WBZ may provide DNS management and related technical services.

You are responsible for ensuring that DNS records you configure are accurate and appropriate for your intended use.

DNS changes may affect:

  • Websites.
  • Email.
  • Applications.
  • APIs.
  • Verification systems.
  • Security services.
  • Other Internet-connected services.

WBZ is not responsible for outages or errors resulting from incorrect DNS configuration made by you or another authorized account user.

15. Website Builder

WBZ may provide tools allowing you to create, customize, publish, and manage websites.

Website-builder features may include:

  • Templates.
  • Page builders.
  • Content management.
  • Image uploads.
  • File uploads.
  • Forms.
  • SEO settings.
  • Custom code.
  • Domain connections.
  • Publishing tools.

Features may change over time.

WBZ does not guarantee that every website-builder feature will remain available indefinitely.

16. Customer Content

“Customer Content” means text, images, videos, files, code, designs, data, information, and other materials that you upload, create, store, publish, or transmit through the Services.

You retain ownership of your Customer Content, subject to the rights granted to WBZ under these Terms.

You are responsible for Customer Content and its legality.

17. License to Operate the Services

You grant WBZ a limited, non-exclusive, worldwide license to host, store, reproduce, transmit, display, process, and technically modify Customer Content only as reasonably necessary to:

  • Provide the Services.
  • Host websites.
  • Deliver requested functionality.
  • Create backups.
  • Maintain infrastructure.
  • Provide technical support.
  • Protect the Services.
  • Prevent abuse.
  • Comply with applicable law.

This license does not transfer ownership of your Customer Content to WBZ.

18. Prohibited Content and Activities

You must not use the Services for unlawful, fraudulent, abusive, malicious, or harmful activities.

Prohibited activities may include:

  • Fraud.
  • Phishing.
  • Malware distribution.
  • Unauthorized access.
  • Credential theft.
  • Hacking.
  • Spam.
  • Distribution of malicious software.
  • Impersonation.
  • Copyright infringement.
  • Trademark infringement.
  • Identity theft.
  • Financial scams.
  • Illegal marketplaces.
  • Distribution of illegal content.
  • Threats or harassment.
  • Activities intended to damage or disrupt infrastructure.
  • Circumvention of security controls.
  • Abuse of DNS or network infrastructure.
  • Activities that violate applicable laws.

Additional restrictions may be described in the WBZ Acceptable Use Policy .

19. Website Builder Abuse

You must not use WBZ website-builder services to create websites that:

  • Impersonate legitimate businesses or individuals.
  • Facilitate phishing.
  • Collect credentials deceptively.
  • Distribute malware.
  • Conduct fraudulent transactions.
  • Host unlawful content.
  • Circumvent security systems.
  • Facilitate criminal activity.

WBZ may suspend or remove websites that violate these requirements, subject to applicable law and our policies.

20. Intellectual Property

The WBZ Services, platform, software, branding, designs, interfaces, documentation, templates, and related materials may be protected by intellectual-property laws.

Except as expressly permitted by WBZ, you may not:

  • Copy the platform.
  • Reverse engineer the Services.
  • Reproduce proprietary interfaces.
  • Resell WBZ software without authorization.
  • Remove proprietary notices.
  • Copy protected WBZ materials.
  • Use WBZ branding in a misleading manner.

These Terms do not transfer ownership of WBZ intellectual property to you.

21. Third-Party Services

WBZ may integrate with or rely on third-party services, including:

  • Payment providers.
  • Domain registries.
  • Registrars.
  • DNS providers.
  • Hosting infrastructure.
  • Cloud providers.
  • Analytics providers.
  • Security providers.
  • Communication providers.
  • Other technology providers.

Third-party services may have their own terms and privacy policies.

WBZ is not responsible for independent third-party services that it does not control.

22. Service Availability

We aim to provide reliable Services, but we do not guarantee that the Services will:

  • Always be available.
  • Be uninterrupted.
  • Be error-free.
  • Be completely secure.
  • Be compatible with every device or software environment.

Services may occasionally be unavailable because of:

  • Maintenance.
  • Upgrades.
  • Security incidents.
  • Infrastructure failures.
  • Network problems.
  • Third-party outages.
  • Events outside our reasonable control.

23. Maintenance

WBZ may perform scheduled or emergency maintenance.

Maintenance may temporarily affect availability of certain Services.

Where reasonably practical, we may provide advance notice of scheduled maintenance.

Emergency maintenance may occur without advance notice where necessary to protect the Services or users.

24. Backups

Where WBZ provides backups, backups are intended as a recovery mechanism and should not be treated as a guaranteed permanent archive.

You remain responsible for maintaining independent copies of important Customer Content where appropriate.

WBZ does not guarantee that every file, configuration, database, or website version can always be restored.

25. Customer Responsibilities

You are responsible for:

  • Your account.
  • Your passwords.
  • Your Customer Content.
  • Your website content.
  • Your domain information.
  • Your DNS configuration.
  • Your payment information.
  • Compliance with applicable laws.
  • Compliance with third-party licenses.
  • Maintaining appropriate backups.

You must promptly notify WBZ of suspected security incidents involving your account.

26. Technical Support

WBZ may provide customer and technical support through available channels.

Support availability may vary by Service or subscription plan.

Support may include assistance with:

  • Account access.
  • Service configuration.
  • DNS configuration.
  • Website-builder functionality.
  • Billing questions.
  • Domain management.
  • Technical troubleshooting.

WBZ does not guarantee that every technical issue can be resolved.

27. Suspension

WBZ may suspend Services where reasonably necessary to:

  • Protect security.
  • Prevent fraud.
  • Prevent abuse.
  • Investigate suspected violations.
  • Address non-payment.
  • Comply with legal requirements.
  • Protect other customers.
  • Protect WBZ infrastructure.

Where practical and appropriate, WBZ may provide notice before suspension.

Immediate suspension may occur when necessary to address serious security, abuse, fraud, or legal risks.

28. Termination by Customer

You may stop using the Services at any time.

For recurring paid Services, cancellation must be completed according to the applicable cancellation procedure.

Termination of an account does not automatically eliminate amounts already owed.

29. Termination by WBZ

WBZ may terminate or restrict your account or Services where:

  • You materially violate these Terms.
  • You violate the Acceptable Use Policy.
  • You engage in fraud or abuse.
  • You fail to pay applicable charges.
  • Continued service creates a security risk.
  • Continued service would violate applicable law.
  • A third-party provider requires termination.
  • The Service is discontinued.
  • Other circumstances permit termination under applicable law.

Where appropriate, we may provide notice and an opportunity to resolve the violation.

30. Effect of Termination

After termination:

  • Your access to affected Services may stop.
  • Websites may become unavailable.
  • DNS services may stop.
  • Account features may be disabled.
  • Customer Content may become inaccessible.
  • Outstanding amounts may remain payable.

Where applicable, you should export or retrieve your Customer Content before termination.

WBZ may delete Customer Content after termination subject to applicable law, contractual obligations, and our retention practices.

31. Data and Privacy

WBZ's collection and use of personal information is described in our Privacy Policy .

You should review the Privacy Policy before using the Services.

32. Cookies

WBZ may use cookies and similar technologies.

Information about cookies, analytics, consent, and related technologies is provided in our Cookie Policy .

33. Acceptable Use

Your use of the Services is also governed by our Acceptable Use Policy .

The Acceptable Use Policy forms part of these Terms.

If there is a conflict between these Terms and the Acceptable Use Policy concerning prohibited activity, the more specific restriction may apply.

34. Refunds and Payments

Refunds, cancellations, payment failures, renewals, and related matters are governed by the Refund, Cancellation & Payment Policy .

That policy forms part of these Terms.

35. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as available” and “as is” basis.

Except where expressly stated or required by law, WBZ does not guarantee that the Services will be:

  • Uninterrupted.
  • Error-free.
  • Completely secure.
  • Suitable for every purpose.
  • Free from all defects.
  • Available at all times.

Nothing in these Terms excludes any warranty or consumer protection right that cannot lawfully be excluded.

36. Limitation of Liability

To the maximum extent permitted by applicable law, WBZ will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services.

This may include losses relating to:

  • Lost profits.
  • Lost revenue.
  • Lost business opportunities.
  • Loss of data.
  • Business interruption.
  • Loss of goodwill.
  • Website downtime.
  • Domain expiration.
  • DNS misconfiguration.
  • Third-party service failures.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

37. Customer Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless WBZ and its officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:

  • Your violation of these Terms.
  • Your Customer Content.
  • Your unlawful use of the Services.
  • Your violation of third-party rights.
  • Your violation of applicable law.
  • Your misuse of the Services.

This obligation applies only to the extent permitted by applicable law.

38. Third-Party Claims

WBZ may take reasonable steps to investigate complaints involving Customer Content or Services.

Where WBZ receives a credible legal complaint or notice concerning unlawful content, intellectual-property infringement, fraud, abuse, or security risks, WBZ may take appropriate action consistent with applicable law and its policies.

39. Intellectual Property Complaints

If you believe content hosted or delivered through WBZ infringes your intellectual-property rights, you may contact:

support@wbz.co.in

Your notice should provide sufficient information to identify:

  • The protected work.
  • The allegedly infringing material.
  • The relevant URL or location.
  • Your contact information.
  • The basis of your claim.
  • Supporting documentation reasonably necessary.

WBZ may investigate and take appropriate action.

40. Changes to Services

WBZ may modify, update, improve, replace, or discontinue Services or features.

Where practical, we may provide notice of material changes.

We are not responsible for maintaining legacy features indefinitely unless expressly agreed otherwise.

41. Changes to These Terms

WBZ may update these Terms from time to time.

Updates may be necessary because of:

  • New Services.
  • Product changes.
  • Legal requirements.
  • Regulatory developments.
  • Security considerations.
  • Business changes.
  • Changes to third-party infrastructure.

The updated Terms will be published on the WBZ website with a revised Last Updated date.

Where required by applicable law, we may provide additional notice.

42. Notices

WBZ may provide notices through:

  • Email.
  • Account notifications.
  • Website notices.
  • Service dashboards.
  • Other reasonable communication methods.

You are responsible for maintaining a valid email address associated with your account.

43. Governing Law

These Terms shall be interpreted and governed by the laws applicable in India, subject to any mandatory rights or protections that apply to you under applicable law.

Nothing in this section is intended to remove or restrict any mandatory consumer rights that cannot legally be excluded.

44. Dispute Resolution

If you have a dispute with WBZ, you should first contact us and provide an opportunity to resolve the issue informally.

Please contact:

support@wbz.co.in

We will make reasonable efforts to review and resolve legitimate disputes.

Where informal resolution is unsuccessful, the dispute may be handled through the courts or other dispute-resolution mechanisms having appropriate jurisdiction under applicable law.

45. Jurisdiction

Subject to applicable law, disputes relating to these Terms or the Services may be brought before courts having appropriate jurisdiction in India.

Nothing in these Terms prevents a consumer from exercising mandatory rights available under applicable law.

46. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

47. No Waiver

If WBZ does not immediately enforce a provision of these Terms, that does not constitute a waiver of our right to enforce that provision later.

48. Assignment

You may not transfer your rights or obligations under these Terms without WBZ's prior written consent where such consent is legally required.

WBZ may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

49. Entire Agreement

These Terms, together with the following policies, form the agreement governing your use of the applicable Services:

  • Privacy Policy.
  • Cookie Policy.
  • Acceptable Use Policy.
  • Refund, Cancellation & Payment Policy.
  • Any additional service-specific terms presented during purchase.

If a service-specific agreement expressly conflicts with these Terms, the service-specific agreement may control for that particular Service.

50. Contact Us

If you have questions regarding these Terms, please contact:

WBZ

Bengaluru, India

Email: support@wbz.co.in

Phone: +91 9400 369 138

Website: www.wbz.co.in

Legal Inquiry: Terms of Service Inquiry – WBZ

51. Policy Directory

WBZ's principal policies include:

Important Notice

These Terms are intended as a general commercial terms framework for WBZ. Before accepting live registrations or payments, the Terms should be reviewed by an appropriately qualified legal professional for your actual business structure, services, payment model, domain arrangements, and applicable Indian laws.

© 2026 WBZ. All rights reserved.

WA☎